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Customer Reviews: Let them speak for us!

See what our customers say about our shop, products and service.

We ask you, our customers, to provide your honest opinion about the product and the order process. Below are the information we received so far (unfiltered and unedited).

Results: 924. Filter by vote: 10 (778) 9 (76) 8 (36) 7 (7) 6 (7) 5 (3) 4 (1) 2 (2) 1 (14)
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     (Note: 1/10)
    Answer the queries properly
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     (Note: 10/10)
    I'm delighted with the rings I bought. Perfect fit and beautifully crafted. Excellent value for money. I will definitely buy more jewelry.
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     (Note: 10/10)
    The service I received was amazing, I had to return an item as it was too small, no issues, the item was replaced promptly and without fuss.
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     (Note: 10/10)
    Ring sizing is easy to understand and accurate. The ring I purchased is absolutely stunning and having larger fingers, its very hard to find something that usnig a plain silver band. Very impressed and reasonable prices.
  • on
     (Note: 10/10)
    Lovely ring just as described. And prompt service
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     (Note: 10/10)
    As a large woman I could never find a perfect ring and with many colleagues, family members and friends having larger ring sizes it is perfect. They fit beautifully.
  • on
     (Note: 10/10)
    I brought a ring and is is very nice woulld recommend you to my friends and I will be buying again
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     (Note: 10/10)
    Fast efficient service, great quality product! Beautiful silver & diamond men's ring!
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     (Note: 1/10)
    Didn’t get my order
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     (Note: 10/10)
    I am really delighted with my silver wedding band. It is a beautifully made ring and everything I had hoped for when I ordered it online. I am pleased I ordered from this family business as they obviously take pride in making high quality jewellery.
  • on
     (Note: 10/10)
    Great quality
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     (Note: 10/10)
    Brilliant service and beautiful jewellery. Very good for larger sizes. Not many places do the really big sizes.
  • on
     (Note: 10/10)
    Excellent service, was kept up to date on my order, delivery was fast and the item very well made and a good price.
  • on
     (Note: 10/10)
    Beautifully made jewellery . Excellent service . And definetly value for money . You made my partners 50th birthday very special . Thankyou
  • on
     (Note: 10/10)
    Excellent service, was kept up to date on my order, delivery was fast and the item very well made and a good price.
  • on
     (Note: 10/10)
    Excellent service. Jewellery is of a high standard and was delivered efficiently. Would definitely purchase from Harry Fay again.
  • on
     (Note: 10/10)
    GOOd products
  • on
     (Note: 10/10)
    Clear, friendly communication and a top quality product.
  • on
     (Note: 10/10)
    My 18 year old daughter has never been able to wear rings as all standard jewellery sizes are too big for her very slender fingers. Your smallest size fits and she was so excited to receive such a beautiful ring. Your customer service was excellent, I will definitely be shopping with you again. Thank you
  • on
     (Note: 10/10)
    Good service
  • on
     (Note: 10/10)
    The quality of the service and the products is top class, the ring is beautiful and when I got the wrong size it was an easy process and exchanged quickly with no fuss, Thank you.
  • on
     (Note: 10/10)
    Great service and great updates all the time.
  • on
     (Note: 10/10)
    I'm very happy with my rings very pretty
  • on
     (Note: 10/10)
    I don't usually leave reviews but I just had to write this one as the whole experience has been a pleasure. I would highly recommend Harry Fay to anyone. Excellent customer service. I purchased 3 rings in one order unfortunately I ordered the wrong size but true to their word Harry Fay exchanged them to the correct size. They sent a ring gauge for me to make sure I could order the correct size. Brilliant communication throughout. Efficient service and delivery. Beautiful rings excellent quality. I will definitely order again. Many thanks to Ewelina and the team.