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Customer Reviews: Let them speak for us!

See what our customers say about our shop, products and service.

We ask you, our customers, to provide your honest opinion about the product and the order process. Below are the information we received so far (unfiltered and unedited).

Results: 663. Filter by vote: 10 (553) 9 (54) 8 (33) 7 (5) 6 (4) 5 (2) 4 (1) 2 (2) 1 (9)
  • on
     (Note: 5/10)
    To be informed that the engraving would be on the inside of the ring rather than the outside. We have since had to get this re-engraved on the front.
  • on
     (Note: 10/10)
    Quality and price of quality jewellery , the site itself is easy to use, there is sonething for everyone from special occasions to wearing everyday, to those big lifetime gifts of engagement rings, wedding rings and eternity rings all stunning to look at. The fact that if you have larger fingers you can find something to fit you. The site is easy and convenient to use and items ordered arrive promptly. Would highly recommend Harry Fay to friends colleagues and family members. I won’t go anywhere else for jewellery now.
  • on
     (Note: 9/10)
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     (Note: 10/10)
  • on
     (Note: 10/10)
    Excellent service and quality
  • on
     (Note: 10/10)
    Like modem cut design, silver is fab, quality of rings and speed at the service.
  • on
     (Note: 9/10)
    Good value product arrived as described and on time
  • on
     (Note: 10/10)
    The quality and price of your jewelry and the speed of delivery
  • on
     (Note: 10/10)
    Another lovely ring to add to the collection. Good quality and reasonable price. Arrived very quickly.
  • on
     (Note: 1/10)
    My order is not even here

    Response from Harry Fay: I can see your order was delivered one day after the comment was posted and I'm very glad you like your ring. I'm sorry for the delay caused by Royal Mail.
  • on
     (Note: 10/10)
    LOVE DESIGN, FAST SERVICE, PRESENTATION BOX, NICE CLEAR STAMP ON THE RING AND LIKE SILVER.
  • on
     (Note: 10/10)
    Fantastic selection of jewellery, and wonderful service!
  • on
     (Note: 9/10)
    speed of order, real effort made to deliver my silver ring for next day. Thanks!
  • on
     (Note: 10/10)
    Great service. Beautiful pieces
  • on
     (Note: 10/10)
    Quick service. Love my ring. Because I have lost a lot of weight its lose ive got one of those snuggles on I bought from some where else
  • on
     (Note: 10/10)
    The quality of work for the price paid
  • on
     (Note: 10/10)
    Great quality jewellery hence why I have bought two rings
  • on
     (Note: 9/10)
    Prompt service. Website easy to navigate. Good selection.
  • on
     (Note: 9/10)
    Perfect gift, delivery date was within period stated
  • on
     (Note: 10/10)
    Absolutely amazing ring, a judge and a. Barrister couldn't tell the difference between a real diamond and the cz,!
  • on
     (Note: 10/10)
    I think the quality of the rings I have bought from Harry Fay is excellent. They look more expensive than they are.
  • on
     (Note: 10/10)
    Great customer service, especially when I couldn't quite figure out the exact ring size I would need, . Lovely helpful and enthusiastic service
  • on
     (Note: 9/10)
  • on
     (Note: 10/10)
    Excellent service