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Customer Reviews: Let them speak for us!

See what our customers say about our shop, products and service.

We ask you, our customers, to provide your honest opinion about the product and the order process. Below are the information we received so far (unfiltered and unedited).

Results: 907. Filter by vote: 10 (763) 9 (76) 8 (36) 7 (7) 6 (7) 5 (3) 4 (1) 2 (2) 1 (12)
  • on
     (Note: 10/10)
    Clear, friendly communication and a top quality product.
  • on
     (Note: 10/10)
    My 18 year old daughter has never been able to wear rings as all standard jewellery sizes are too big for her very slender fingers. Your smallest size fits and she was so excited to receive such a beautiful ring. Your customer service was excellent, I will definitely be shopping with you again. Thank you
  • on
     (Note: 10/10)
    Good service
  • on
     (Note: 10/10)
    The quality of the service and the products is top class, the ring is beautiful and when I got the wrong size it was an easy process and exchanged quickly with no fuss, Thank you.
  • on
     (Note: 10/10)
    Great service and great updates all the time.
  • on
     (Note: 10/10)
    I'm very happy with my rings very pretty
  • on
     (Note: 10/10)
    I don't usually leave reviews but I just had to write this one as the whole experience has been a pleasure. I would highly recommend Harry Fay to anyone. Excellent customer service. I purchased 3 rings in one order unfortunately I ordered the wrong size but true to their word Harry Fay exchanged them to the correct size. They sent a ring gauge for me to make sure I could order the correct size. Brilliant communication throughout. Efficient service and delivery. Beautiful rings excellent quality. I will definitely order again. Many thanks to Ewelina and the team.
  • on
     (Note: 10/10)
    Reasonably timed delivery and good value item
  • on
     (Note: 10/10)
    the items arrived in good time and my wife was delighted with them
  • on
     (Note: 10/10)
    Lovely ring. I always find it difficult to get my size so I'm frilled
  • on
     (Note: 10/10)
    Beautiful products, amazing quality. Great service and fast delivery.
  • on
     (Note: 1/10)
    I emailed you and got a shitty generic reply
  • on
     (Note: 10/10)
    Excellent ring and service
  • on
     (Note: 10/10)
    The rings you made for me are beautiful and unique. Your service and communication are excellent
  • on
     (Note: 10/10)
    Lovely ring , found it very difficult to find a small size silver ring and I was spoilt for choice with Harry Fay.
  • on
     (Note: 10/10)
    Amazing service from start to finish. A very all inclusive service when it comes to sizing. Ordered my engagement and wedding rings and they are so beautiful. Delivery was quick and I was updated through the whole process. I highly recommend buying from this company.
  • on
     (Note: 10/10)
    Beautiful rings, fit really well, size guide was spot on, rings feel really well made and look incredible, qreat service, quick delivery, overall a great experience, thank you ????
  • on
     (Note: 10/10)
    Great customer service regarding updates with my order.
  • on
     (Note: 10/10)
    Your rings are beautifully made and look even better when they arrive than
    on your website. Rings I have bought from you several years ago still look as good as new.
  • on
     (Note: 1/10)
    The order you are asking me to review never arrived how do you expect me to give a positive review. The post office says they did deliver I say they didn't. I am £80 pound out of pocket! Any help from Harry Fay, NO. I have been a good customer and I feel very let down.
  • on
     (Note: 9/10)
    Because you are friendly and nothing is too much trouble
  • on
     (Note: 10/10)
    Kept informed throughout from order to delivery. Pleased with product which was gift for my daughter. Needed a big size which you can,t get very often.
  • on
     (Note: 10/10)
    It's a lovely ring
  • on
     (Note: 10/10)