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Customer Reviews: Let them speak for us!

See what our customers say about our shop, products and service.

We ask you, our customers, to provide your honest opinion about the product and the order process. Below are the information we received so far (unfiltered and unedited).

Results: 7. Filter by vote: 7 Remove filter
  • on
     (Note: 7/10)
    Ring was nice. I ordered it for my mum and she loved it but delivery wasn't very quick.
  • on
     (Note: 7/10)
    The ring doesn't look as nice or feel as sturdy as it looks on the pictures, however it's good to be able to get larger ring sizes.
  • on
     (Note: 7/10)
    Not many of my friends would buy this product
  • on
     (Note: 7/10)
    delivery not as fast as expected.
  • on
     (Note: 7/10)
    Because after a couple of hours my ring made my finger green
    Harry Fay's reply: we are sorry the ring is marking your finger. The best way to avoid this is by cleaning the ring. This can be done with our polishing cloth:
    http://www.harryfay.co.uk/shop-all-jewellery/153-luxury-polishing-cloth-for-your-silver-jewellery.html
    Please find more information here:
    http://blog.harryfay.co.uk/2014/03/can-sterling-silver-turn-my-finger-green/
  • on
     (Note: 7/10)
    Took a long time for delivery.
  • on
     (Note: 7/10)
    One of the stones has come out of one ring already which is very disappointing. So far the other two are OK but it makes me wonder whether the same fate will occur? Should I return the faulty ring?

    Harry Fay's Answer: The stones falling out are very rare occurrence, I'm very sorry it happened to you. We will replace the ring for a new one. I've emailed you directly. Please accept our apologies.