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Customer Reviews: Let them speak for us!

See what our customers say about our shop, products and service.

We ask you, our customers, to provide your honest opinion about the product and the order process. Below are the information we received so far (unfiltered and unedited).

Results: 1073. Filter by vote: 10 (912) 9 (83) 8 (40) 7 (7) 6 (8) 5 (4) 4 (1) 2 (2) 1 (16)
  • on
     (Note: 10/10)
    I bought a ring a few weeks ago. service was quick and my ring is beautiful. also, not many places have size z+ rings. Fab. : )
  • on
     (Note: 7/10)
    Because after a couple of hours my ring made my finger green
    Harry Fay's reply: we are sorry the ring is marking your finger. The best way to avoid this is by cleaning the ring. This can be done with our polishing cloth:
    http://www.harryfay.co.uk/shop-all-jewellery/153-luxury-polishing-cloth-for-your-silver-jewellery.html
    Please find more information here:
    http://blog.harryfay.co.uk/2014/03/can-sterling-silver-turn-my-finger-green/
  • on
     (Note: 10/10)
    Because, to people who don't have much money but are looking for a good quality product, this site is just what they're looking for
  • on
     (Note: 8/10)
  • on
     (Note: 9/10)
    Ring is gorgeous and the price is great! Slightly slow delivery but worth it :)
  • on
     (Note: 10/10)
    Very pleased with my ring. The box it's presented in and the delivery was great. Thank you
  • on
     (Note: 7/10)
    Took a long time for delivery.
  • on
     (Note: 10/10)
    Quick efficient service. Lovely ring.
  • on
     (Note: 10/10)
    Fantastic service and top quality items
  • on
     (Note: 10/10)
    Rings arrived they are gorgeous! They came in lovely little red velvet boxes, very happy with them! Thankyou.
  • on
     (Note: 8/10)
    Good quality and a good price
  • on
     (Note: 1/10)
    Still haven't received my order its been 22 days since i ordered it. It was last located by yourself at heathrow on the 18th of march. The reason why im concerned is because heathrow is approximately 5 hours away from my location.
  • on
     (Note: 10/10)
    Delighted with quality of the 2 rings I ordered :-)
  • on
     (Note: 10/10)
    Beautiful ring
  • on
     (Note: 10/10)
    The items are exceptional, and the service excellent. Very good value for money. Thank you
  • on
     (Note: 10/10)
    The order arrived within the expected time and the rings are lovely and fit perfectly
  • on
     (Note: 10/10)
    Fantastic item well made and good delivery everything was clear and easy to order
  • on
     (Note: 10/10)
    The ring i ordered for my Grandson looked exactly the way it did in the picture ,so no disappointments there and i thought the time waiting was very reasonable plus i was given the opportunity to contact you if i was becoming worried at any point. I was also happy about being able to get the correct size , as i had tried other places first, but they all started with either an L or an M and as my Grandson was a K i becoming disheartened until i came across your site.I am very happy with the ring , because my Grandson is happy with it and it fits perfect, so thank you very much and i will be using you again .
  • on
     (Note: 10/10)
    Brilliant service, lovely range of high quality jewellery in larger sizes that isn't available anywhere else! I love Harry Fays ring choices. I now have two and absolutely love them both. Great quality and they shine like the real thing!
  • on
     (Note: 8/10)
    Delivery took so long and no tracking so me! Apart from the ring is gorgeous and would buy again!
  • on
     (Note: 8/10)
  • on
     (Note: 10/10)
    good quality ring sizes you cantbuy in shops very reasonable prices
  • on
     (Note: 10/10)
    The ring is perfect, and it came faster than expected!
  • on
     (Note: 10/10)
    Jewellery is gorgeous