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Customer Reviews: Let them speak for us!

See what our customers say about our shop, products and service.

We ask you, our customers, to provide your honest opinion about the product and the order process. Below are the information we received so far (unfiltered and unedited).

Results: 1071. Filter by vote: 10 (910) 9 (83) 8 (40) 7 (7) 6 (8) 5 (4) 4 (1) 2 (2) 1 (16)
  • on
     (Note: 1/10)
    Still waiting for the ring I ordered on the 20 May.It was lost in the post and you dont seem to want to replace it.

    Harry Fay's Answer: the package was sent using signed for service and the post office says the package was delivered. We have filed a claim on your behalf, so they can investigate who signed for your package. We will help you find your package, but it just takes time.
  • on
     (Note: 10/10)
    I would recommend your jewellery boutique to anyone who wants to buy jewellery as the items I've received has been beautiful
  • on
     (Note: 10/10)
    beautiful pieces ,well set out web page, customer friendly service second to non, items arrived
    well in time frame ,well packaged , Thank you .
  • on
     (Note: 10/10)
    Very good value for mone, lovely pieces well made and excellent service.
  • on
     (Note: 9/10)
    I have liked most of your rings i bought they are very good quality. However the last ring im not too sure off but thats my taste and nothing to do with your rings
  • on
     (Note: 10/10)
    You have large size quality rings
  • on
     (Note: 10/10)
    Excellent communication, quick delivery and quality jewellery.
  • on
     (Note: 10/10)
    Item received is beautiful service was fast and affordable
  • on
     (Note: 10/10)
    The signature ring is a beautiful finished product.
  • on
     (Note: 10/10)
    Very impressed with the service and the great variety of large sized rings you have.
  • on
     (Note: 10/10)
    The ring I ordered is beautiful, it arrived promptly and it was packaged very well. My daughter has large fingers and I've always found it difficult to find nice rings for her in the past. I'll definitely be using this company again.
  • on
     (Note: 10/10)
    The ring I purchased is absolutely beautiful and postage was speedy. Very good value for money.
  • on
     (Note: 10/10)
    Efficient service, great sizings in rings and good quality
  • on
     (Note: 10/10)
    Wonderful and quick service
  • on
     (Note: 10/10)
    the ring was beautiful and with a lovely box.It was also a fast delivery and the ring was fairly priced



  • on
     (Note: 10/10)
    Jewelry is excellent, looks good. Service is fantastic
  • on
     (Note: 10/10)
    Good product for the price. Prompt response to my query, no problems exchanging ring for larger size & quick despatch with replacement
  • on
     (Note: 10/10)
    Good service and product
  • on
     (Note: 10/10)
    Brilliant communication, very helpful and thrilled with my ring!!
  • on
     (Note: 10/10)
    The product was very well presented and I was pleased with how it was delivered and it was value for money so I would recommend my friends to you
  • on
     (Note: 10/10)
    I adore the rings from Harry fay, they are beautiful and well made
  • on
     (Note: 10/10)
    I bought a ring a few weeks ago. service was quick and my ring is beautiful. also, not many places have size z+ rings. Fab. : )
  • on
     (Note: 10/10)
    I bought a ring a few weeks ago. service was quick and my ring is beautiful. also, not many places have size z+ rings. Fab. : )
  • on
     (Note: 7/10)
    Because after a couple of hours my ring made my finger green
    Harry Fay's reply: we are sorry the ring is marking your finger. The best way to avoid this is by cleaning the ring. This can be done with our polishing cloth:
    http://www.harryfay.co.uk/shop-all-jewellery/153-luxury-polishing-cloth-for-your-silver-jewellery.html
    Please find more information here:
    http://blog.harryfay.co.uk/2014/03/can-sterling-silver-turn-my-finger-green/